Customer Reviews

All About Bathrooms and More has been helping homeowners realize their dream kitchens and bathrooms since 2001. In all of our projects, we always strive to make our clients 110% satisfied. When you work with All About Bathrooms, you’ll receive our full, undivided attention. We’ll only work with the best materials and products to ensure that your dream kitchen or bathroom becomes a reality! 

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All About Bathrooms, Inc.
Average rating:  
 47 reviews
Tracy Smith
Feb 1, 2024
 by Tracy Smith
Fantastic company!

I first met Jim Ince at a previous home we lived in. At the time, I contacted him in the capacity of “handy man”, for an issue outside our house but I was so impressed with his knowledge, I asked him what else he did. His response…”I do it all.” I asked if he would mind stepping inside, to check out a problem we were having with the smell of sewer gas, in the primary bathroom, that had been completely renovated two years earlier. Over a two year period and with our previous contractor nowhere to be found, I had brought in 5 plumbers who poked holes in our basement walls, shrugged their shoulders and said, “I don’t know, smells are hard.” In 5 minutes of investigation, Jim ascertained the problem was actually related to the plumbing that had been done for the vanity. A week later, his plumber came in and fixed the problem. We were stunned and so appreciative to Jim, as the smell when the water was turned on and running, had been unbearable. My confidence in his abilities, led to hiring Jim to do our basement renovation. Now in a different home, we hired Jim as our contractor, to renovate several areas of our main floor. As this was a more complex renovation, I felt a designer needed to be part of the plan. Jim put me in touch with a designer he met on a different job, whom he felt I would connect well with, Bonnie Bagely Catlin, of Signature Designs Kitchen and Baths”. He was right! I have NEVER met anyone as knowledgeable as Jim, about so many different aspects of home renovations. His breadth of knowledge and attention to detail is astounding and I have learned so much from him, in the process. Then there are his employees and sub trades. EXCEPTIONAL! Jim’s right hand man, Jake has spent considerable time working in our home and I have been blown away by the work ethic and politeness of that young man. Jake would also notice little things like our garbage bins had been emptied and would thoughtfully return them to our garage, or bring packages inside and tuck them safely away and remember to tell me where they were or remind some of the other workers to put shoe protectors on, if they needed to go to our basement, for any reason. Renovations are always challenging to live through and we opted to leave several times, to visit our kids in Canada. I had no qualms about leaving my home in Jim and Jake’s care and Jim was constantly in touch to keep me updated on progress. I would never, NEVER hire anyone but Jim, for any future work we may consider. We are so thrilled with the outcome that I have joked with him, that when we finally return to Canada, I need Jim and Bonnie to fly up and run the show. In an industry that is fraught with challenges in finding trustworthy, knowledgeable individuals, you can trust that in “All About Bathrooms”, you are getting an absolute expert, with a trusted team, for all aspects of renovating your home. Run…don’t walk to that phone and make the call!

Jay & Patty
Oct 2, 2023
 by Jay & Patty
Love our new basement!

Many thanks to Jim, Cheryl, Roman and Jake at All About Bathrooms (and more) for making our basement design a reality. Jim was great at collaborating with us and our designer (Bonnie, Signature Designs) to incorporate what we needed in creating a new basement TV area with wet bar and exercise room. We appreciated his ability to work within our budget, suggest ways to save money and mitigate some unforeseen issues typical of any reno. Jim’s staff, Jake and Roman, (along with subs) are professional craftsmen. We appreciated their efforts to clarify needs before commencing work, providing status reports each day, keeping a tidy work area and doing quality work. We love our new space and highly recommend All About Bathrooms.

Jonathan S.
May 21, 2023
 by Jonathan S.
Small Bathroom(s) Remodel

Our small, back-to-back, guest and master bathrooms (house is from the mid-1960s) needed a partial rebuild and full remodel. We ended up going with All About Bathrooms and More after spending significant time searching for a trustworthy, quality contractor. Jim is direct and transparent and so we knew we could trust him to see our job through.

From the beginning Jim and Cheryl were communicative and responsive. Once we had our bathrooms demolished by an abatement company due to asbestos, Jake and Roman got started building our new subfloor and then methodically rebuilding our bathrooms. Jim had recommended that we slightly enlarge our master bathroom, which was only around 32 square feet. This took a little space away from our 40 square foot guest bathroom. However, since we had changed the layout of the guest bathroom, swapped out a 48 inch vanity for a 24 inch one, and installed pocket doors, our guest bathroom now has more room than it did before. At the same time, the new master bathroom, although still small, feels much bigger than before as well.

Throughout the process, Jake and Roman were communicative, polite, and always cleaned up at the end of the day. They consistently showed up on time and worked all day. Jim was always a phone call away when minor issues popped up and helped us when we needed to make a change to our bathtub order.

We now have two gorgeous bathrooms and highly recommend Jim and All About Bathrooms and More Inc. We will definitely hire them again when we remodel our kitchen and basement in the future. This was not a cheap project, but we definitely received value for our money and we never had to worry about Jim or Cheryl not communicating with us. We also fully trusted Jake and Roman to do a great job and to treat our house as they would their own. Again, we cannot recommend them highly enough.

Leah T.
Apr 26, 2023
 by Leah T.

Thank-You for my beautiful new bathroom! I really appreciate all that you and your crew accomplished in such a short time, and particularly in coming to my rescue after another contractor had failed to deliver.

As you know, the previous bathroom was cramped and unsatisfactory for long-term comfort. Now, I have a larger, more attractive, and usable space. My gorgeous new shower is the center-piece: The tilers did a super job.

It was a great working with you, whole crew and the various Trades. Everyone was professional, courteous and skilled. If I had any questions or concerns, they were thoughtfully considered and immediately addressed. I particularly appreciated how you worked with me on scheduling and logistical issues during the busy summer months.

Steve & Ann
Aug 9, 2022
 by Steve & Ann
Exceeded expectations

Jim & his team exceeded our expectations throughout our bathroom remodel. Each of the workers was exceptionally skilled, and every one earned our confidence and trust. We should also note that the cost came in exactly on budget. In addition to the attention to detail and commitment to quality exhibited by every person working on the project, there are two things that were particularly notable because they are distinct from what we've seen with other workers. The first is that everyone kept things as clean as possible. They were removing debris from the house as they worked, and constantly sweeping and vacuuming. The second thing to note is the level of communication we received. All too often we've hired someone, only to find them difficult to reach going forward. Jim and Cheryl stayed in regular contact from the time we first met through the day we completed the project. We couldn't be happier with the results or the process.

Aug 9, 2022
 by Jamie
Brilliant work

We have had our new kitchen for almost two months now. I’ve been waiting for the “new” to wear off, but it just hasn’t. AAB did a fantastic job with us, and we can’t be more pleased.

First off, Jim is the consummate professional. He’s easy to do business with – his quotes are clear, detailed, and straightforward. He walks the job several times, at least once with each member of his team, to make sure every aspect of the project is understood. He makes sure everyone’s clear on what is to happen, and in what order, before the first bit of demolition starts. He stays engaged and easy to reach from before the job starts to the day everyone shakes hands and goes home.

Second, his teams are professional, respectful, and detail-oriented. I can’t count the times they were reviewing the plans, going over the parts, or looking at a level to make sure everything’s “just so”. They built my kitchen as if it were their own. They took the time to do the job correctly in every way, from knocking down a wall to putting a new one back up. They even made some suggestions on improvements of the initial design which – looking back – I’m so very glad they did. Even during clean-up activities – they swept, mopped, and made sure it was as if they were never there.

Finally, his coordination with outside parties – ensuring a dumpster showed up on time, arranging for city inspections – was spot-on. I knew about every arrival and every departure, and the inspections were as smooth as one could want.

You can’t go wrong with this team – ask for Kevin and Jake!

Aug 9, 2022
 by Elaine
Great work!

Jim did a great job installing a new disposer and fixing a specialized hinge on one of my cabinet doors. He was informative and taught me things I never knew about disposers! I would highly recommend this business for any kitchen or bathroom needs.

Craig P
Mar 27, 2022
 by Craig P

We have had Jim from All About Bathrooms and More take care of multiple projects for us, including replacement of deck joists, replacement of exterior trim, demolish, re-design, and installation of new porch columns, replacement of a water pressure reducing valve, and installation of a water expansion tank. We highly value Jim's integrity and workmanship. His pricing is fair and clearly stated before the work is done. He is thoughtful and meticulous and will happily discuss all aspects of the job and answer all questions throughout the process. He leaves the clear impression that he approaches each job as if it is for his own house. Hiring a professional to perform work at your house can be a stressful activity, so it is such a relief to find someone you can trust. Jim puts our minds at ease, and we know that we can trust him to be upfront and honest and to do an excellent job. We have been very pleased with every job that he has performed for us, and we will continue to call on him for our future needs. We highly recommend Jim and his outstanding team (Jake, Kevin).

Mar 27, 2022
 by Donette
Highly Recommend

Jim and his team did an incredible job turning my 'fixer-upper' into a beautiful home. Jim's expertise, integrity, guidance and communication were invaluable. Jim listened to my goals and vision for my whole house remodel. He gave suggestions which would help me achieve those goals. The bidding process was fairly priced and easily understood. This remodel included removing a wall to create an open living space, adding built in bookcases on both sides of the fireplace, remodeling the kitchen, all bathrooms, basement, and laundry room. Jim was not only excellent at organizing the whole project but also advocated for me with vendors and subcontractors throughout the project. He and his team communicated well and kept me updated on their progress. Cheryl did a great job behind the scenes communicating with subcontractors and the county. Kevin and Jake did an awesome job on site. I appreciated their attention to detail and the quality of their work. Jim and his team gave suggestions on details which would enhance the beauty of my built-in bookcases, tile work and kitchen cabinets as well as resolve issues that came up while remodeling an older home (uneven ceiling and floors.) Caden was excellent with electrical upgrades, Angel an artist with tile, Nick skilled at reclaimed hardwood installation, and Josh a master at building custom cabinetry. I believe they all went above and beyond to make my home beautiful. Thanks to all who worked on this remodel. I am very pleased with the wonderful job Jim and his team did remodeling my home.

Mar 27, 2022
 by Christina
True Professional

Jim and his team at All About Bathrooms did an amazing job on our Laundry Room. We are beyond pleased with the workmanship and quality of construction. Not only was the final project beautiful but the process was organized and efficient. We are already in the works for our Master Bath Remodel. Let’s Go Jim!

If you are looking for a true professional, Jim and All About Bathrooms should be your next call😊

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